Welcome to Sister Cari Cuan. We value your privacy and are committed to protecting the personal data you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when using our Learning Management System (LMS) platform.
1. Information We Collect
We collect the following information when you register and use our platform:
Identity Data: Full name, email address, phone/WhatsApp number
Profile Data: Profile photo, occupation/profession
Enrollment Data: Class registration history, enrollment status, participant UID
Learning Data: Learning progress, class material access
Review/Testimonial Data: Ratings, reviews, and feedback you provide
Custom Field Data: Additional information requested during class registration (e.g., certificate data)
Technical Data: IP address, browser type, access time, and other log data
2. How We Use Your Information
The information we collect is used to:
Manage your account and class registrations
Provide access to learning materials (videos, PDFs, live sessions)
Send class-related notifications via email and/or WhatsApp (enrollment status, payment information, class reminders)
Display your reviews/testimonials on public pages (only after admin approval)
Improve service quality and user experience
Contact you for administrative and support purposes
3. Data Storage and Security
Your data is securely stored using the following infrastructure:
Database: Supabase (PostgreSQL) with Row Level Security (RLS) — data can only be accessed by the account owner and authorized administrators
Authentication: Secure authentication system with password encryption and OTP (One-Time Password)
Communication: All connections are encrypted using HTTPS/TLS
File Uploads: Uploaded files are stored in Supabase Storage with access controls
We implement reasonable technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
4. Sharing Data with Third Parties
We do not sell your personal data to third parties. However, we use the following third-party services for platform operations:
Supabase: Database storage and authentication (region: Southeast Asia)
Mailgun: Email notification and transactional delivery
Wablas: WhatsApp message delivery for notifications
Vercel: Web platform hosting and deployment
YouTube: Learning video streaming (with privacy-enhanced mode)
These third-party services have their own privacy policies, and we ensure they handle data according to applicable security standards.
5. Reviews and Testimonials
If you provide a review or testimonial, the following information may be displayed publicly on our website after admin approval:
Full name
Profile photo (if uploaded)
Occupation/profession
Rating and review content
Name of the class reviewed
Your phone/WhatsApp number provided when submitting a review is not displayed publicly and is only used for internal verification purposes.
6. Your Rights
As a user, you have the right to:
Access your data: View your personal information stored by us through your profile page
Update your data: Change your name, profile photo, occupation, and phone number through the student portal
Delete your account: Request account and related data deletion by contacting the admin
Opt out of communications: Choose not to receive promotional messages via WhatsApp
7. Cookies and Tracking Technologies
Our platform uses essential cookies and local storage to:
We do not use third-party tracking cookies for advertising purposes.
8. Children's Data Protection
This platform is intended for users aged 18 and above. We do not knowingly collect information from children under 18. If you become aware that a minor has provided data to us, please contact us for removal.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be announced through this page with an updated revision date. We recommend that you review this page periodically.
10. Contact Us
If you have any questions, complaints, or requests regarding your personal data, please contact us through:
By using the Sister Cari Cuan platform, you agree to the collection and use of information in accordance with this Privacy Policy.